Download Our Results from the 27th Annual Sapient Insights HR Systems Survey
In the 27th edition of Sapient Insights Group's annual HR Systems Survey, isolved was rated #1 for user experience and vendor satisfaction in the mid-market payroll, benefits, and onboarding categories.
Inside this report, you'll find:
Rankings of isolved's user experience and vendor satisfaction across several HR Management Systems and Payroll Systems categories.
Comparative analysis of isolved's performance against ADP, Paylocity, Paycor, and others.
Highlights of isolved's greatest strengths among small business and mid-market users.
Download Our Results
isolved: Excellence Across the Board
“isolved is clearly investing in its full platform to deliver features and functionality that make a real impact for their customers. isolved’s strong placements across categories in both midmarket and SMB sectors show how effectively they are addressing the needs of their users.”
- Stacey Harris, Chief Research Officer of Sapient Insights Group
"All customer service representatives are always very helpful, willing to teach you, and can walk you through processes you may not know."
Retail Customer
140+ Employees
"isolved listens to its customers and constantly improves its platforms to make them a better tool for HR managers."
Business/Professional Services Customer
125+ Employees
“The system was easy to implement and use, and the onboarding process is very easy to use.”
Insurance Customer
30+ Employees
Frequently Asked Questions
What is the Sapient Insights Report?
Sapient Insights' Annual HR Systems Survey is the longest-running and most widely participated HR technology survey in the world.
Over 3,300 organizations participated in detailing their technology use, vendor satisfaction, user experience, and top challenges. The results help thousands of HR and business leaders make better-informed decisions.
How was it conducted?
The survey research is a comprehensive study of the HR technology landscape that provides valuable insights into key trends and patterns in the market. Conducted annually, the survey gathers data from a large and diverse sample of HR professionals worldwide, covering a wide range of topics, including adoption, usage, satisfaction, and future plans.
The resulting reports serve as valuable resources for HR professionals seeking to make informed decisions about their HR technology investments.
Who is Sapient Insights Group?
Sapient Insights Group is a women-owned research and advisory firm focused on providing data, insights, and proven practices to help businesses succeed. They specialize in serving HR, Finance, IT, and Sales/Marketing professionals as they tackle technology transformation, modernize business practices and invest in the change management and people development required for success.
They also inform technology vendors and investors using primary data, market landscapes, and analyst insights to guide product roadmaps, sales strategies, market pricing, and vendor partnerships.
isolved performed exceptionally well in the 2024 Sapient Insights Group Annual HR Systems Survey Research, earning top rankings in multiple categories for mid-market businesses within user experience and vendor satisfaction, including:
#1 in Payroll
#1 in Time Management
#1 in Onboarding
#1 in Benefits (User Experience)
Top 5 in Benefits (Vendor Satisfaction)
Top 5 in HR Management Software
Top 5 in Learning
Top 5 in HR Service Delivery
Small business users awarded isolved top placements for user experience and vendor satisfaction in these categories as well:
Top 5 in HR Management Software
Top 5 in Payroll
Top 5 in HR Service Delivery
Top 5 in Learning
Top 5 in Time Management
Top 5 in Recruiting
Top 5 in Onboarding
Top 5 in Performance
isolved's biggest strengths, according to the research, include:
Ranked #1 for user experience and vendor satisfaction in the mid-market payroll, benefits, and onboarding categories.
Received high marks for ease of use, functionality, and customer support.
Praised for the ability to help organizations improve their HR processes and achieve their strategic goals.
Being a well-respected vendor in the HR tech space, trusted by businesses of all sizes.
Received positive feedback from small business survey respondents for talent management solutions, highlighting the system's ability to streamline talent acquisition, performance management, and employee development processes.
isolved's analytics capabilities were also well-received, with survey respondents appreciating the system's ability to provide insights into workforce data and support data-driven decision-making.
isolved's commitment to innovation was evident in its performance in the emerging technology category. Survey respondents were impressed with their use of artificial intelligence (AI) and other emerging technologies to enhance their HR solutions.
How should I use this?
While you're researching your next HR and payroll platform, use this study to help overcome the following concerns or challenges:
Why should I change what I’m already doing?
Aren’t all HCM platforms and approaches the same?
I need to show real benefits to my business managers to get a budget approved.
I don’t really know isolved, so is it a risk to go with your solution?
How do I know this works?
Curious to dive deeper into the powerful capabilities of isolved People Cloud?
