Train Assist Provides Expert-Led Self Service Training for Your Employees

Empower your new employees to embrace isolved and eliminate time-consuming training from your own to-do list with live Employee Self Service user training delivered by GovConPay.

Learn More Today
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Facilitated isolved Employee Self Service Training for Your New & Current Employees  

While training is a time-intensive process, it is imperative that new employees gain early access to isolved for benefits enrollment and document review. Grant your employees training access and significantly reduce your workload with Train Assist.

Live, Biweekly Sessions

With Train Assist, schedule expert-led Employee Self Service training seamlessly into your onboarding schedule without overburdening your internal teams.

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Convenient Resources

Two facilitated sessions each month give you recurring opportunities to get new employees up to speed, while an on-demand library of feature-specific training videos can cover blind spots between sessions.

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Endless Efficiency

Train assist allows you to streamline your training processes and ensure consistent training across your teams, all while reducing your internal administrative burden.

The bottom line: You can focus on other critical initiatives while empowering your employees with the Employee Self-Service skills they need to succeed.

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Engaging Training is a Game-Changer 

Effective onboarding has a proven correlation to revenue growth, employee retention, and productivity. We’re here to help you reclaim your training time, empower your employees, and accelerate your growth with Train Assist.  

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Master isolved Employee Self Service Software
in a Single Session

Come with questions, leave with confidence. In every Train Assist session, we’ll cover the tools and tips your employees need to handle routine HR, IT, and administrative tasks themselves in isolved.  

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An Introduction to isolved
An Introduction to isolved
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Logging into isolved 
Logging into isolved
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Screen Navigation 
Screen Navigation
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Reviewing Messages 
Reviewing Messages
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Accessing Your Pay Stub 
Accessing Your Pay Stub
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Completing Your Form W4 
Completing Your Form W4
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Adding & Updating Direct Deposit 
Adding & Updating Direct Deposit
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Updating Personal Information 
Updating Personal Information
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Accessing Your Form W2s / 1099 / ACA Forms 
Accessing Your Form W2s / 1099 / ACA Forms
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Updating Your Contacts (Emergency / Dependents / Beneficiaries) 
Updating Your Contacts (Emergency / Dependents / Beneficiaries)
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Accessing Benefits 
Accessing Benefits
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isolved University
isolved University

Trust the GovCon Experts

Get Started Today

Let’s discuss how Train Assist can help you reclaim your training time, empower your employees, and accelerate your growth.

Contact us today to schedule a consultation.

 

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Frequently Asked Questions

What is Train Assist and how does it benefit my organization?

Our Train Assist service offers live, expert-led training for isolved's Employee Self Service (ESS) software tailored to new and current employees. By integrating Train Assist into your onboarding process, employees can efficiently master isolved while saving your internal teams valuable training hours. This streamlined approach ensures employees access essential tools early on, boosting productivity and lightening the load on your HR and IT departments.

How often are the training sessions offered, and what do they cover?

Train Assist provides expert-led training sessions twice a month. Each session covers essential isolved Employee Self Service functions, including logging in, navigating screens, accessing pay stubs, managing direct deposits, updating personal information, and more. These sessions are designed to ensure employees feel confident in using isolved for their HR, IT, and administrative needs.

Can Train Assist help reduce the number of repetitive questions my team receives about isolved?

Absolutely! You’ll gain access to an exclusive, on-demand tutorial library, which covers the specific features of isolved your team relies on most. This allows employees to review training materials at their convenience, significantly reducing the need for them to repeatedly ask basic questions and freeing up your HR and IT teams to focus on more strategic tasks.

How does Train Assist fit into our existing onboarding process?

Train Assist can be seamlessly integrated into your existing onboarding schedule. The biweekly training sessions provide recurring opportunities to onboard new employees, ensuring they gain access to essential training early on. Current employees who need to review isolved Employee Self Service basics are welcome in these sessions as well, easing the burden on ongoing training.

Train Assist's flexibility means that it can easily align with your organization's pace and growth without overloading your internal teams.

What makes Train Assist different from other training options?

Train Assist's standout feature lies in its live training sessions paired with an on-demand training library for utmost convenience. This unique blend ensures that employees gain hands-on experience and support during live sessions while enjoying the flexibility to revisit materials at their convenience. Equipped with both ways to learn, employees retain the information quickly, gain the confidence to apply it independently right away, and know where to turn if they need a refresher.